Press Release Summary: As the next wave of online businesses comes,the war of acquiring and retaining customers will become ever more intense.Customer support will be the decisive battle.
Press Release Body: The past decade has a seen an unprecedented rise in small businesses online.Web technology combined with the falling cost of computer equipment and services has made very easy for many small and one-person businesses to start operations on the web.Success online typically does not mean happiness for the small guy,increased time to spent on managing the operations of the booming business and responding to emails of current and future customers can take a significantly large chunk of the day leaving very little time to focus developing the product/service that made them successful in the first place.Call it being a victim of success.Being a small business does not allow for the luxury of hiring additional staff to handle the growing workload as the increased cost of salary and employee management would negate the gains in revenue.
One solution to this common problem, according to BusinessEmailService.com founder Bakhvin Singh-King, is to leverage on email response services.Instead of having to hire ,train and manage employees to tend to emails, human responded email response service can be initiated in a day.With staff online 24 hours a day 365 days a year including holidays available to immediately reply queries,the chances of losing prospects to the competition fall dramatically. The response to this has been very strong as one small online business puts it \"Being a small team,we really could not afford to have the little time we have tending to simple and straightforward user questions.This is where using email response services saved us several hours a month allowing us to focus on the core aspects of our business\".
2022
